FAQ

How Do I Obtain the Password for wholesale pages?

Login and sign up with your own password you create.  To view wholesale pages send us an email on your store and we will help you verify a password you may use.  You may also fax or send us your request on your letterhead and we will be able to process quicker. Tel/Fax: 415.409.5757  Or Email:  Use the Contact Us on the menu above and fill out your request on the form.

 

​How Do I Place an Order?

For retail, simply add item to your shopping cart and check out using paypal.  Or email us and we will get back to you and guide you through your ordering queries. Send us an email at: info@thecourtneycollection.com.  We look forward to hearing from you.

Payment and Shipping

Payment can also be made by calling us directly to process payment for wholesale accounts. Established and approved accounts can be processed via company check after our approval and review of your business.   Shipping will be Fed Ex Ground unless request of 2 day or overnight shipping.  Further information is available if you would like to email us.

 

Secure Ordering & Payment Options

Each order is handled with care and specific processing attention will be made for your order.  Orders made in the shopping cart online are processed via paypal.  Give us a call at (415) 409-5757 to leave us a message and we will return your call. For a faster response, please email us and we will respond in 24 hours.

Returns & Refunds
See our Terms and Conditions which can be faxed to you for wholesale orders.  All retail sales are final, exchanges and returns can only be made upon our approved review.